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Everything we sell on our closet organizer site is discounted by 15%. That includes any custom closet organizer you design online, as well as, any closet organizer accessory you purchase from our online closet accessory store.

For your convenience, we show you the cost of your entire closet organizer design (as well as each individual wall) as you build it. This gives you all the information you need to build a closet organizer that meets your design needs as well as your budget.

  • Orders shipped within the USA contiguous 48 states freight free. Additional charges will apply to orders shipped outside the contiguous 48 states.
  • We do not ship overseas.
  • You order will be boxed, labeled and shipped directly from our factory to you. Custom orders currently ship within 30 business days of the time of your order due to delays from COVID-19. In-stock accessories still ship next business day.
  • Closet, Pantry, 360 Organizer®, and garage cabinet orders will be shipped via freight carrier and must be delivered curbside. If you have any special shipping needs please make us aware of this.
  • All products are shipped via Truck Freight using one or more wood pallet(s) which are 4 Foot Wide x 8 Foot Long x 36 Inches High.
  • Customers are required to be present to receive shipment. Tracking number will be supplied upon shipment so you can be sure to be available to receive your delivery.
  • Skid will be unloaded from the truck to your property — Does not include moving the product into your residence, unpacking, assembly or removal of packing materials.
  • All items are packed in durable packing to ensure their safe arrival.
  • Please note that there is a 24 hour cancellation window on your order. The products on ClosetOrganizersUSA.com are custom made to order out of our factory and therefore can only be cancelled if written notice is received within 24 hours of placing the order.
  • Shipping times vary depending on the destination. In most cases, delivery takes between 3-5 business days.


Any closet accessory can be returned for a full refund within 30 days. The item must be returned undamaged and in the original packaging.

Custom closets are cut to your specifications and are not returnable. If a part is damaged or missing from the delivery, we will replace the part as soon as possible at no charge to you. If you made a mistake and need a new part, we will need to charge you for the replacement of the part as well as the cost for shipping.

Closet Organizers USA will not be responsible for any missing or damaged product that is not marked on the carrier's delivery receipt. All claims of shortages and/or damages must be made within 10 days of receipt of the goods.

If you have any questions, please feel free to give us a call at 1-866-418-1338.


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Call us at 866-418-1338